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Services

A hospital product must work effectively at all times and under the most demanding conditions. It is simply irreplaceable in day-to-day hospital life. In order to ensure this, we offer a broad service network and long-term supplies of spare parts. This keeps downtime for the beds to a minimum and assures their long-term availability. Our service staff are ready to assist, should the need arise, by applying their comprehensive knowledge of the products and providing timely assistance on site.

Daily hospital use makes signs of wear or damage unavoidable – further damage that may occur as a result of this, however, can certainly be avoided, provided that defects are recognised as early as possible.

Value-preserving maintenance

Assist ensures that your hospital and care beds retain their value throughout their service life and helps you to comply with the specified maintenance intervals: this enables you to guarantee unimpaired operability.

Furthermore, each value-preserving maintenance session is properly documented – our quality seal guarantees that everything is in good working order. As with the TÜV certification system, our seal demonstrates clearly that everything possible is being done to ensure the safety of the equipment. On a regular basis.

Spare parts – delivered quickly

Having an expert service and repair capability will only come into its own if you can supply spare parts or replacement devices fast enough.

At our Herford location, we not only have the manpower but also have an extensive warehouse holding spare parts for hospital beds and care beds.

This 3,000 square metre facility has over 50 people dedicated to shipping, installing and servicing arrangements. At any time, this automated warehouse holds over 7,500 items that can normally be dispatched within 48 hours.

Assist guarantees availability of spare parts for all Stiegelmeyer products for up to 15 years after the date of purchase.

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